Patient Resources

At Baptist Cancer Network we know that the diagnosis and fight against
cancer can be overwhelming. To help you during this difficult time, we can connect
you and your family with the resources you need to cope with your disease. 

How do I get started?

If you are being referred to the Baptist Cancer Network by another doctor, your first appointment may already be scheduled.  To find out if an appointment has been made or to schedule an appointment please contact us at 409.212.5985

When scheduling your first appointment, please have available your insurance information, including: name of your insurance company, plan number, policy number and claims-related contact information. Upon receipt of this information, we will verify your insurance coverage and benefits prior to your visit. We will also inform you of any out-of-pocket expenses that may be due upon your visit.

When coming to the Baptist Cancer Network – a comprehensive, community-based cancer care facility, patients can:

  • Spend more precious time with their families at their time of need.
  • Eliminate the strenuous burden of travel, navigating large parking lots and walking long distances.
  • Receive all their care and support services at one location, rather than being shuffled from one clinic to another.
  • Receive their care in warm, intimate surroundings rather than in sterile, impersonal settings.
  • Take advantage of today’s most effective technologies for diagnoses and treatments.
  • Benefit from the best continuity of care, with close collaboration among their medical caregivers and coordination of treatments.
Elderly couple smiling
Grandmother with her grandchildren

Frequently Asked Questions

Learn more about our organization and the services we offer:

Baptist Cancer Network operational hours are:
Monday – Thursday 8 am – 4:30 pm
Friday 8 am – 12 noon

BCN Cancer Center of Southeast Texas is located at 8333 9th Avenue, in Port Arthur, Texas 77642, alongside Central Mall.

BCN Altus Cancer Center is conveniently located on N 11th St between Broadway and Liberty. The physical address is 310 N 11th St, Beaumont, Texas 77702.

BCN Julie & Ben Rogers Cancer Institute is located at 3555 Stagg Dr., Beaumont, Texas 77701. It is located behind HEB and is easily accessed off of College St or Fannin St by turning onto 8th St.

Parking is free and is located right outside the front entrance of the cancer center.

No, should you have an abnormal test, like a CT scan or MRI that shows something that might be cancer; you can be seen at the Baptist Cancer Network Suspicion of Cancer Clinic.

Patients that have a cancer diagnosis or something that looks suspicious of cancer can self-refer into the Baptist Cancer Network. However, if you have an insurance plan that requires a referral, the referral will need to be obtained prior to you being seen at the center.

Call 409.212.5985 to make an appointment. Please ask your physician’s office to send your medical records to us prior to your first visit.

The best way to come prepared to your first appointment is to complete our new patient forms in advance and bring them with you.

You will also need to bring the following with you:

  • Driver’s License
  • Insurance Card
  • Medication that you are currently taking
  • Sweater in case you get cold


Please plan to arrive 30 minutes prior to your scheduled appointment to complete any required paperwork, and be prepared to remain at the center for 1-2 hours.

We contract with major insurance carriers and file claims with all insurance companies. For more details, please call us at 409.212.5985 to speak with an Intake Coordinator, who will be able to discuss whether we accept your insurance plan

We prefer and encourage you to bring a family member or close friend with you for your first visit and for subsequent visits, as well. Patients are often naturally anxious about their condition and may not be feeling their best. You will be receiving significant amounts of new information during your visit. You may find that having another person there to act as an extra pair of “ears,” to take notes, to ask questions you might not think of at that moment — and to afford you emotional support — very beneficial.

We are required to obtain your written authorization for any use or disclosure of your protected health information (PHI). You can view and print the Release of Medical Records form or you can request a copy by calling our office at 409.212.5922.

New patient forms are available on the website that you can download and complete prior to your visit. Or, at the time your appointment is scheduled, a New Patient Packet can be placed in the mail to you for you to complete in the privacy of your home.

Yes! If you would like to tour any of the Baptist Cancer Network facilities, please come in between the hours of 8 am – 3 pm Monday – Thursday. We invite you to find out more about our comprehensive services and commitment to patient care by visiting our state-of-the-art, convenient and comfortable locations near you.

Things to bring to your first appointment:

For your convenience, to help you be best prepared and to work with you most efficiently, we’ve made all the necessary paperwork available to you here on our website. 

Clicking on the links will download the associated form as a Portable Document Format (.pdf) file. Please print and fill out the form as completely as possible and bring with you on your first appointment.

If you have any difficulties with or questions about these forms, please don’t hesitate to call our helpful support staff at 409.212.5985.

Helpful Websites

American Cancer Society

This website provides information on various types of cancer, treatment options, cancer statistics and clinical trials. You can access on-line support groups for cancer patients and caregivers.

National Cancer Institute

This web site provides information on various types of cancer, treatment options, cancer statistics and clinical trials. You can order brochures on specific cancers, nutrition, smoking cessation, treatment modalities and they are all free.

Women’s Cancer Network

This web site addresses cancers specific to women such as uterine, cervical and vaginal cancers as well as helping women deal with other types of cancer such as lung and breast.

Cancer Care

This website provides free professional support to those with cancers, their caregivers, family and the bereaved. Their programs include counseling, education, financial assistance and practical help.

Association of Cancer Online Resources

This web site provides various e-mail lists that are free for patients, family, friends, researchers, nurses and physicians to discuss clinical and non-clinical issues and advances pertaining to all forms of cancer.

Patient Education

The Many Faces of Breast Cancer (Webinar)

10.01.2021 • Hosted by Rebekah Seymour

Caregiver Support

Cancer Survivors Network

An online support system for patients and caregivers that provides an outlet for them to chat in groups or one-on-one with someone the same age and/or same diagnosis so that they can share their stories and cancer journey. Participants can set up their own individual page through

Albert E. and Gena Reaud Guest House

Beautifully designed as a firstclass hotel, offers guests all the comforts of home. A kitchen, two laundry facilities, a computer lounge and 19 guest rooms provide families with a place to rest, and find peace and support. We are located next to Baptist Hospital and close to the Baptist Cancer Network facilities where families can be close to their loved ones.

Community Outreach

We understand the importance of partnering with our patients and our community.
That is why we work with local media and organizations to offer education and awareness initiatives
for local businesses, schools and residents. We offer the following programs:

Taking Control of Your Lifestyle

Introduces you to a healthy and enjoyable lifestyle that reduces ones risk of developing cancer, how to avoid certain cancer causing elements and the importance of early detection. (Adult)

Prostate Health Awareness

Informs men about the risk factors, symptoms, diagnosis and treatment of prostate cancer and the importance of early detection through PSA blood test and digital rectal exam (DRE). (Men – Adult)

Breast Health Awareness

Informs women about risk factors for developing breast cancer and recommended procedures to preserve breast health through regular breast self-exam (BSE), annual breast exam by a healthcare provider and regular mammograms according to recommended screening guidelines. (Women – Teenager; Adult)

Wellness is Ageless

Program is designed for seniors and demonstrates that no matter what your age, you can lower your cancer risks by good health practices. (Seniors)

Prostate Health Awareness

Informs men about the risk factors, symptoms, diagnosis and treatment of prostate cancer and the importance of early detection through PSA blood test and digital rectal exam (DRE). (Men – Adult)

Note: All programs are approximately 1 hour in length (unless different time frame requested) and highly interactive with models, demonstrations, handouts and include a question and answer session. To request a presentation please call 409.212.5963.